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Rent safe and conveniently. Prevention measures against COVID-19 in Autonom

Inchiriaza in siguranta si convenabil. Masuri de prevenire impotriva COVID-19 in Autonom

Intrucat prevenirea este cea mai buna si cea mai eficienta metoda de combatere a raspandirii virusului COVID-19 in acest moment, va aducem la cunostinta masurile pe care le-am luat in Autonom.

  • Dupa fiecare preluare/transfer, masinile sunt dezinfectate, acordandu-se o atentie deosebita tuturor manerelor, volanului, bordului, schimbatorului de viteze si portbagajului.
  • Dupa dezinfectare, fiecare masina de inchiriat ramane obligatoriu timp de minim 24 de ore in parcare, pentru neutralizare, inainte de a fi predata unui alt client.
  • Masinile preluate de la clienti in regimul D2D, sunt dezinfectate inainte de preluarea de la client si inca o data la sediul Autonom, inainte de predare. Ulterior, recomandam ca masinile sa ramana neutilizate de catre client timp de 24 h de la predare.
  • Toate cheile masinilor, precum si documentele auto, sunt dezinfectate si neutralizate inainte de a ajunge la urmatorul client.
  • Soferii nostri au primit numeroase informari precum si mijloace de protectie (dezinfectant pentru suprafete, servetele si dezinfectant pentru maini atat pentru ei cat si pentru pasageri, masti de protectie).
  • Pentru prevenirea raspandirii virusului, majoritatea colegilor nostri care pot lucra de acasa fac deja asta, asigurand continuitatea normala a operatiunilor.
  • Colegii din agentii vor purta de fiecare data manusi chirurgicale noi in gestionarea masinilor si vor pastra distanta sociala necesara in interactiunea cu clientii.

Vom continua sa monitorizam situatia, precum si sa respectam toate recomandarile emise de autoritatile de sanatate publica ca dumneavoastra dar si colegii nostri sa fiti in siguranta. In cazul in care exista modificari ale modului in care agentiile Autonom functioneaza vom reveni cu actualizari.

Rent safe and conveniently. Prevention measures against COVID-19 in Autonom

Seeing as prevention is the best method at this moment to fight the spread of COVID-19 we would like to inform you about the safety measures we have implemented in Autonom.

  • After each drop-off or passenger transfer our cars are disinfected, paying particular attention to every door handle, steering wheel, dashboard, gear shifter and trunk.
  • After disinfecting, each rental car will stay in the parking lot for a period of 24 hours for neutralization, before being handed to another client.
  • The cars picked up from D2D clients are disinfected before pick-up and once more at the Autonom agency before delivery. We further recommend that the car remains unused by the client for at least 24h after delivery.
  • All our car keys and documents are disinfected and neutralized before any pick-up.
  • Our colleagues have received multiple notices as well as means of protection (surface disinfectant, tissues and hand sanitizers as for them and for clients, face masks).
  • To prevent the spread of the virus, most of our colleagues that can work from home are already doing so, ensuring a normal operational continuity.
  • Our colleagues in the agencies will wear new surgical gloves each time they handle a new car and will maintain the necessary distance in their relationship with customers.

We will continue to monitor the situation and respect all recommendations issued by public health authorities so that you as well as our colleagues are kept safe. We will issue updates if Autonom agencies will change the way they operate.

Important information

For rentals outside the borders, special conditions apply. Read on for more details:

  • 400km/day - mileage limit
  • The guarantee is double, the amount is between 1000€ and 5000€.
  • Fee for obtaining documents for crossing the border between 50€ and 100€.
  • Base rates are higher with 15€/day.

Ask our colleagues about protection in case of risk.

Important information

For young drivers aged 18-25 years an extra charge of 100 € and 300 € will apply based on your driving experience.

Terms & Conditions


Contract – includes the information from the following documents: Rent Contract, Terms and Conditions of Rent, Delivery-Reception Chart and all the specifications from the Annexes to the Contract.

Car / Vehicle – represents the vehicle offered for rent along with all its accessories.

Price List – represents the price for one day of rent (24 h) corresponding to the rented vehicle.

Fuel – may be gas or diesel, according to the type of the rented vehicle.

Client - the person who signs the Rental Agreement.

Annexes - additional documents to the Rental Agreement.

Delivery-Reception Chart – the document where is noted the state of the vehicle both at delivery and at takeover.

Damage Cost Grid – the list of costs related to each car class depending on the location and nature of the damage.

User – the person mentioned in the Contract, who can drive the vehicle rented by the Client.

Partner – legal person intermediating the renting between Autonom and the Client.

SCDW / SCDW+ - the tax for the decrease of responsibility in case of damage or theft, explained in detail in chapter 4.



The contracting clauses include the information from the following documents: Rent Contract, Terms and Conditions of Rent, Delivery-Reception Chart, grid of costs for damages and all the specifications from the Annexes to the Contract.

These hereby conditions are binding and must be complied with in order to rent a vehicle from Autonom by Romanian or foreign individual/ legal entity.

The prices include VAT.


1. Liabilities of Autonom

1.1. To submit to the Client the right of use upon the vehicle subject matter of the Contract through: the delivery of the vehicle, the completion and signing of the delivery-reception chart, the handing over of the keys and documents of the car (matriculation certificate, RCA insurance policy) in original.

1.2. To provide the road support to the Client, on the territory of Romania, during the Contract, 24h/24, 7 days/7 in case of accident or mechanical failure (technical failure). Autonom is not responsible for the tire repair in case of failure.

1.3. To replace the vehicle (if available), in case of failure which cannot be remedied on the spot, if the damage did not occur from the Client’s fault, within 24 hours, according to the location where the failure occurred. In case in which the damage is due to the Client’s fault, the blocking of a new guarantee for the delivery of a new vehicle will be requested.

1.4. In case in which it is impossible for Autonom to replace the Vehicle, the Client will be reimbursed the part corresponding to the cost of the rate calculated pro rata with the term in which the vehicle could not have been used.

1.5. Autonom is not responsible for the losses borne by the Client in case of malfunction or failure of the vehicle, save the costs authorized by Autonom for the repairs.

1.6. From the time of delivery of the vehicle and until the recovery of its possession, Autonom is exonerated of responsibility for the damages caused in traffic by the vehicle rented to the Client, along with the road taxes or bridge taxes or fines resulted from the abusive occupation of a parking lot, failure to comply with the traffic laws or the laws in Romania.

1.7. Through the issuance of the receipt for completion and cancellation of the preauthorized deposits, Autonom is relieved from the unavailability of the amounts from the Client’s accounts and recommends the contacting and presentation of the receipts to the bank where the Client is holding the card.


2. Client’s Liabilities


Provided a reservation made by phone, e-mail or by partners, the reservation can be cancelled by Autonom, without owing anything to the Client or to the intermediate, in case in which the final Client does not fulfil the minimally binding requirements for rent provided by the contract and published on the website of Autonom.

2.1. To be the owner of a valid national and/or international driving license (international mandatory driving license for documents issued in countries with another handwriting than the Latin alphabet and for those obtained by driving cars with the wheel on the right side, for example: the UK, India, Australia, Japan). On the signing of the Contract, the driving license must be presented in original along with a document of identity and credit card. The use of the credit card is mandatory for blocking the deposit. The pre-pay or Diners Club cards are not accepted. You can use fintech cards (Revolut, Monese, N26 etc.) to pay for our services, but not for blocking the deposit.

2.2. For young drives with experience between 0-1 year, and for drivers over 70 years old, an additional tax of 15€/day will apply, and the damage deposit will be between 1200 and 3000€ depending on the rented car class. The deposit cannot be reduced with SCDW or SCDW+, and Autonom has the right to rent only certain types of cars.

2.3. In case of the confirmed reservations, Autonom reserves its right to cancel them in case the Client is delaying the taking over of the vehicle over 3 hours from the hour established by mutual agreement, unless the Client informs in advance.

2.4. To permit the driving of the vehicle only to the persons authorized by Autonom and mentioned in the Contract, or to the representatives of Autonom.

2.5. The tax for the additional drivers will be of 15 €/user. For their registration in the Contract, they accept the fact that they must fulfil the renting conditions of Autonom.

2.6. Not to drive the vehicle outside the road, on unpaved, non-asphalted roads, closed to the public traffic. Otherwise, Autonom will receive the value of the repair, irrespective of the type of the guarantee chosen by the client (including the SCDW/SCDW+ tax), from the guarantee or will debit the debit/credit card of the customer presented on the signing of the contract, under prior notification.

2.7. Not to do and not to permit doing technical or aesthetic intervention on the vehicle without the written agreement of Autonom.

2.8. To inform Autonom, on the latter’s request, related to the location of the vehicle and to permit the examination of the vehicle by the Autonom representatives, within mostly 24 hours from the latter’s request.

2.9. Not to use the vehicle for taxi driving, school for drivers, alternative transportation – ridesharing (ex: Uber, Bolt, Bla Bla Car etc.) pushing or towing activities, races, training, competitions, for the transportation of certain dangerous substances or illegal activities, which may damage the condition of the Vehicle, as well as not to give it any other destination than for person transportation under renting conditions. In case in which the rented vehicle is foreclosed or destroyed/damaged by the authorities or by the Client, after its use for the obtaining of certain improper benefits from the transportation of certain forbidden objects or substances, the Client is liable for the entire counter value of the vehicle.

2.10. The pets (such as: dogs, cats) can be transported in the vehicles of Autonom only in special boxes (cages, bags), closed during the trip. Otherwise, the same conditions mentioned at point 3.10 will be applied.

2.11. For the failure to comply with the provisions regarding the Client’s liabilities – provided in chapter 2 (save for point 2.1. – case in which Autonom is fully entitled to cancel the reservation unilaterally without the reimbursement of the amounts in case of received advance) the guarantee deposit will be fully received (including in case of the SCDW taxes).

2.12. The Client is liable to keep the vehicle in proper condition of use on the entire contracting term and to hand over the vehicle in the same condition as of the date of taking it over. In case of other damages caused to the vehicle during the contracting term, (including damages caused by the collision with animals or damages with unknown author), the client is liable to bear the costs of all the repairs necessary to return the vehicle to the condition on the date of its taking over. The reparation costs will be within the limits of the agreed deposit amount if the conditions specified in Chapter 7 were respected. In the case the procedures specified in Chapter 7 were not followed, the Client is responsible for the entire value of the repairs, the costs generated by the car's immobilization and down time.


3. Development of The Contract. Delivery, Replacement and Return of The Vehicle

3.1. The delivery and return of the vehicle will be in place, on the date and time established by the Client together with Autonom and mentioned in the reservation form and in the Contract.

3.2. The hand over and taking over of the car outside the schedule (from Monday to Friday 09:00-18:00) can be made on the client’s request. In this case, a tax of 10€ per hand over/take over will be perceived.

3.2.1. Damage or destruction to the wheels or tires results in the Client's obligation to pay a service fee of 50 € and the cost of repairing or replacing the damaged/ destroyed element.

3.2.2. Damage to the lower part of the vehicle, representing the elements under the car (oil bath, shield, exhaust, etc.) entails the Client's obligation to pay a service fee of 50 € and the cost of repairing or replacing the damaged/ destroyed element.

3.3. The return of the vehicle in another place than the place of it handing over will be made only under the agreement of Autonom and an additional fee between 30 € and 250 € will be perceived. In case in which the Client is requesting the return of the vehicle in another location subsequently to the taking over of the car, he will inform Autonom in writing or by calling at the non-stop support phone number +40 721 44 22 66. Autonom will have to give its agreement upon this contracting change, and the Client will pay the additional fee mentioned above, which will be informed in writing by Autonom, by text message or e-mail. The reception of the fee will be made on the return of the vehicle from the guarantee, in cash or by credit/debit card presented by the Client on the signing of the rent contract.

3.4. In case the Client is leaving the car to another agency than the one initially established through the contract, without announcing the change of the delivery location, he will pay an additional fee of 250 €.

3.5. On the return of the vehicle later than the deadline according to the contract, he will pay an additional tax of 10 € / hour, agreed through the contract. If the Client is delaying the delivery of the vehicle without the agreement of Autonom, the company is entitled to repossess the vehicle on the Client’s expense and risk.

3.6. The return is effective on the time of signing of the delivery chart by Autonom and by the Client.

3.7. For the vehicles returned outside the schedule (in weekend and/or during night-time) or during weather conditions preventing the verification of the car, the Client’s responsibility will be extended for possible damages and respectively the unblocking of the guarantees by 24 hours from the effective return of the vehicle. This also applies to the cases in which the vehicle is returned dirty and has to be washed prior to the verification.

3.8. The abandoning of the vehicle by the Client without notifying Autonom in writing or by calling at the non-stop support phone number +40721442266, without delivering the key to a representative of Autonom and without the bilateral signing of the taking over chart, will draw the Client\s responsibility for the costs corresponding to the relocation of the vehicle to the agency of its rent, and of other costs corresponding to the return of the vehicle to the initial condition in case in which the vehicle is taken over in other conditions than those of its handing over under the minutes. The same conditions are valid also in case in which the client refuses the handing over of the car.

3.9. The Client is liable to return the vehicle with the same amount of fuel it had at the beginning of the renting term (according to the delivery-reception chart). Otherwise, after the written notification from Autonom, the Client agrees to pay a fuel supply tax of 20 € and the counter value of the missing fuel, according to the fiscal ticket from the gas station. No credit is granted for the additional fuel than the initial amount supplied by Autonom.

3.10. On the delivery of the car to the Client, the cleaning condition of the car, both on the inside and on the outside, will be mentioned, the latter following to sign the minutes concerning such specification. In case in which the vehicle on return needs more than the standard washing procedure for returning it to the condition previous to the rent, the Client agrees to pay a management tax of 50 € to which the counter value of the car wash will be added, according to the invoice to be transmitted on e-mail.

3.11. The parking taxes during the delivery-reception of the vehicles, in another location than the one proposed by Autonom, as well as the parking on the entire term of use of the car rented from Autonom totally belong to the Client. The latter will bear all the taxes provided by the laws in force together with the cost of parking, both on the territory of Romania and in another states, the road tax, the bridge tax, the staying tax in airports or special spaces with limited time, fines resulted from the failure to comply with the traffic rules. In case of failure to pay those abovementioned, Autonom will pay the fines resulted from the failure of the Client to comply with his liabilities. Autonom will invoice the effective value of the fine to the Client plus a management tax of 50 €/fine.

3.12. The supply by the Client of the car rented from Autonom, with another fuel than the one indicated by the manufacturer (mentioned on the registration certificate and on the delivery-reception chart) draws the Client’s responsibility to pay a service tax of 50 €, the cost of the transportation with the platform, the cost corresponding to the days of immobilization in service, the repair cost according to the repair estimation note, as well as the corresponding resupply (including to the Clients who chose for SCDW/SCDW+).

3.13. The renting abroad needs the written approval of Autonom and are submitted to certain special conditions. There is a limit of 400 km/day (km driven both in the country and abroad), and for the exceeding of the limit of km, a tax of 0.09 €/km will be perceived. For the obtaining of the documents necessary to the transit of the borders there will be a tax of 50 €.

3.14. The guarantee deposit for the exit from the country is of at least 1200 € and mostly 5000 € and cannot be reduced with SCDW and SCDW+.

3.15. The travelling abroad is permitted only on the territory of the European Union and of the Economic European Space. In case in which this liability is breached, in case of a damage or theft, the Client will be responsible with the entire value of the car.

3.16. In case of malfunctions and/or road events, occurred abroad, the Client is liable, according to the contract signed on the delivery of the car, to return the care inside the Romanian territory, totally bearing the costs.

3.17. Autonom is renting a series of accessories together with the car, consisting in GPS, child seat, snow chains, Wi-Fi router according to the following prices:

  • GPS, 5 €/day;
  • child chair, 5 €/day;
  • snow chains, 3 €/day;
  • Wi-Fi router, 5 €/day.


3.18. In case of loss or deterioration of the keys, original documents, or car accessories, in case of loss of the parking chip or of loss of the plates by the Client, Autonom will receive from the Client the counter value of the damaged/lost objects at the price from the procurement invoice of each accessory, or at the value of the fine the Client must pay to which a management tax of 50 € is applied.

3.19. Autonom cannot be hold responsible for the possible objects forgotten in the Vehicle by the Client and unidentified on the delivery of the Vehicle.

3.20. Smoking in the cars of Autonom is strictly forbidden. Failure to do so, a tax of 50 € will be received, to which the counter value of the services for the car wash will be added.


4. Guarantee for Damages and Taxes for Its Decrease

4.1. The car is having the RCA insurance policy entered, according to the laws. RCA Insurance is an insurance through which faulted third parties receive compensations for material damages and/or bodily harm due to an accident caused by the insured driver.

4.2. The Client is choosing for one of the following guarantees and taxes for its discount on the signing of the Contract: Collision Damage Waiver (CDW), Theft Protection (TP), included in the price, to which Super Collision Damage Waiver (SCDW) or Super Cover Plus (SCDW +) can be added.

4.2.1. Collision Damage Waiver (CDW) is a franchise for failure (liability), also called Guarantee for damages (mentioned in the Public Prices), which can vary between 600 € and 3000 € according to the class of the vehicle mentioned in the Contract signed by the parties. The mandatory guarantee is submitted on the signing of the Contract, in part or in full, and will be retained by Autonom on a credit card. The deposit will be returned to the Client on the return of the vehicle (save the cases provided at point 4.3.).

4.2.2. Theft protection (TP) is a protection against theft which is meant to restrain the responsibility of the driver for the costs generated by the theft and attempt to robbery of the rented vehicle, within the limit of the guarantee corresponding to the class established in the rent contract. The protection against theft does not cover the personal items of the driver, these could be covered according to the traveling policies.

4.2.3. Super Collision Damage Waiver (SCDW) is a discount tax of the guarantee mentioned at point 4.2.1., whose daily price can be found in the Rent Contract. Through the payment of the SCDW tax, the Client’s responsibility in case of damages and / or theft for the rented vehicle is reduced from the value of the Guarantee mentioned above, at the value of 150 € for the classes A – G1, L – P, V0, 200 € for the V class and 300 € for the classes GP, P1, H, V1 – X to cover the possible additional costs, the exceptions being mentioned in Chapter 5 of this Contract.

4.2.4. Super Cover Plus (SCDW+) is a high tax of decrease of the guarantee totally removing the Client’s responsibility in case of accident and / or theft, the exceptions being mentioned in Chapter 5 of this Contract.

4.3. In case of choosing for CDW/SCDW the Guarantee (franchise) for damages is to be invoiced by Autonom to the Client under the following conditions:

  1. Damages (accidents) caused to the rented vehicle, observed by the competent authorities of the Police, as being by the fault of the Client or with unknown author (including the case in which the car is found damaged or vandalized in the parking lot).
  2. The theft of the rented vehicle.
  3. As well as in case of any other exclusion from the insurance policies and of the damage chart, part of the terms and conditions.


5. Exclusions from Guarantee for Damages and Taxes for Its Decrease

Irrespective of the tax paid for the decrease of the guarantee for which the Client has chosen, he become responsible and is liable for the repairing and the payment of the collateral damages under the following situations:

  • Failure to comply with the provisions of Chapter 2;
  • Missing fuel, in amount of 20 €, representing the supply tax + the corresponding ticket (art. 3.9);
  • The loss of the car’s documents / key / accessories (article 3.18);
  • Damage of the hub: excessive dirt, staining of the seats or their damage (art. 3.10);
  • Damaging of the inferior part of the vehicle, representing the elements under the car: shield, exhaust pipe, oil sump etc. (art. 3.2.2);
  • Wrong fuel supply of the vehicle (art. 3.12);
  • Deterioration of the rims or tires (art. 3.2.1);
  • Partial or total deterioration caused because of smoking inside the car and/or during its location nearby flammable environments (art. 3.20).


6. Payment of The Services

6.1. The Client is paying in full, on the signing of the Contract, the rent (of the car and of the options he is renting), the tax for the decrease of the guarantee (if he chose one) and the possible taxes established through the minutes.

6.2. The invoicing in RON shall be made at the BNR exchange rate from the signing day of the Contract.

6.3. The payment of the rent shall be made by credit card, debit card (Visa, MasterCard or American Express) or in cash, without accepting the pre-pay, Diners Club cards. You can use fintech cards (Revolut, Monese, N26 etc.) to pay for our services, but not for blocking the deposit.

6.4. The prices do not include: the costs of the fuel, the road taxers save the road vignette for Romania, which is included in the rent price, the fines received for the breach of the traffic rules on the public roads and of the national laws in force or costs resulted after the actions of the Local Authorities related to the Vehicle subject matter of this Contract, during the renting. The total payment of such amounts belongs to the Client.

6.5. The Client must pay the total of the remained liabilities, according to the Contract, on the handing over of the vehicle, under the payment document issued by Autonom.

6.6. Any amount unpaid by the Client to Autonom by the end of the Contract, as well as any other amounts subsequently occurred (cost of extension of the renting time, fines, penalties, etc.) of repair costs of the vehicle as a result of the damages caused during the contracting time, according to the provisions of the article 2.11., can be received by Autonom from the credit card of the Client, with prior written summons. Any value received without the appearance of the Client, under the latter’s agreement through the signing of the current conditions, is ending with the sending of an e-mail by Autonom including the receipts corresponding to the payment.

6.7. In case of delay of payment, over the term mentioned in the Contract, penalties in amount of 1% per each delay day from the value of the due amount may be received.

6.8. In case of the anticipated return of the vehicle, the Customer will be refunded the value of the services paid in advance, recalculated according to daily price changes. The refund can be made in cash or through a 12-month valid voucher in the Autonom's network.

6.8.1. The voucher can be used to reduce the value of the future rental. To use it, the customer must mention by phone or email that he owns such a voucher and present it at the counter (in physical or electronic format) when picking-up the car. The voucher can be used at any of the Autonom agencies in Romania and can be combined with other valid offers. Also, the voucher can be offered as a gift.

6.9. The guarantee provided in article 4 is returned by the end of the contracting time, within mostly 30 days from the date of signing of the delivery chart by Autonom and by the Client. Autonom is not responsible for the delays in the return of the guarantee caused by external factors as well as delays of the bank institutions, strike, blocking of Client's accounts etc.


7. Procedure in Case of Damages:

7.1. The Client is liable to inform Autonom immediately related to any newly discovered damage to the rented vehicle.

7.2. If the damage is having unknown author, the Client is liable to obtain, before the return of the car, the Repair Authorization from the Police Authorities.

7.3. If the accident occurred due to the Client’s fault, and 2 cars were involved, he is having the following liabilities:

7.3.1. The completion of the amiable ascertainment form if the two drivers acknowledge the fault.

7.3.2. The Minutes + the Repair Authorization obtained from the Police Authorities in case in which the two drivers do not agree upon amiably.

7.4. If the accident did not occur due to the Client’s fault, and 2 cars were involved, he is having the following liabilities:

7.4.1. The completion of the amiable ascertainment form if the 2 drivers acknowledge the fault, an RCA copy of the guilty driver, copy of the registration certificate of the guilty driver, copy of the IC of the guilty driver, copy of the Driving License of the guilty driver.

7.4.2. In case in which the two drivers do not agree upon amiably, the following will be necessary, the copy of the RCA of the guilty driver, the Minutes and the Repair Authorization obtained from the Police Authorities.

7.5. If more than 2 cars were involved in the accident, or body injuries resulted from the accident, the Client is liable to contact the Police Authorities for the obtaining of the Minutes and of the Repair Authorization.

7.6. In case of an accident in which an animal was hit, the client is liable to inform the Police Authorities as soon as the accident occurred.

7.7. In all the previously mentioned cases, the Client is liable to verify the correct completion both of the Amiable Ascertainment form and of the Repair Authorization and of the Minutes issued by the Police Authorities.

7.8. In case of failure to comply with the procedure in case of damage, the Client is responsible with the entire value of the repairs, of the immobilization costs and of the costs generated by the lack of use of the car.

7.9. Any new damages, including minor damages or scratches, that occurred during the car rental period will be billed according to the damage cost chart included in the Rental Contract.

7.10. In case the damage deposit is only partially retained on the credit card, for a lower amount than those mentioned at art. 4.2.1, if the car is returned with a new damage which requires repairs, Autonom will block the rest of the deposit on the client’s credit card when the client returns the car if it is returned to an Autonom representative, after which the sum will remain retained until the repair estimate will be issued by an authorized repair shop. In case the repair costs are greater than the retained deposit, the client does not have the right to receive any refunds from the retained deposit. In care the repair costs are lower than the retained deposit, the clients will be refunded the rest of the sum. If the car is returned outside business hours or in any other circumstances in which the car is dropped off to a non-representative of Autonom’s company, after the repair estimate is issued, an invoice will be issued for the difference between the total amount of the repairs and the retained sum of the deposit. The invoice must be paid in a maximum of 10 days from receiving it. In case of delayed payment, there will be penalties of 1% per day.


8. Extension, Cessation and Termination of The Contract

8.1. The terms of the extension, of the cessation or of the anticipated termination of the Contract cannot be established unless under the agreement of Autonom.

8.2. The intention of the Client to extend the Contract is informed to Autonom, at least 24 hours before the expiration of the Contract. The price agreed is paid in the same conditions in which the initial contract was signed, within mostly 24 hours from the beginning of the term of extension. The contract may be extended under the written agreement of both parties.

8.3. The contract is ceasing by right at the end of the term of rent.

8.4. The contract may be ended before the fulfilment of the term through the agreement of the parties or as an effect of the termination.

8.5. In case in which Autonom is terminating the Contract, it will inform the Client by phone, by facsimile or by electronic mail,

8.6. Both in case of cessation of the contract before the term and in case of termination, the Client is liable to hand over the vehicle within 12 hours from the time of termination.


9. Final Provisions

9.1. The client is put in delay by right for all the liabilities assumed in the Contract and failed to be complied with as such on term.

9.2. Any dispute arising from or related to this Agreement will be solved amiably first and only in case of failure, the parties will address to the competent law courts in Bucharest.

9.3. For any dispute, this hereby Contract is a proof.


Privacy & Cookies

1.1. AUTONOM SERVICES S.A., legal Romanian person, headquarters in Piatra Neamt, 4 Fermelor street, registered with the Trade Register under no. J27/280/2006, VAT code RO 18433260, under the Regulation (EU) 2016/679 OF THE Council from April 27th 2016, concerning the personal data protection and their free circulation, is obligated to manage under safe conditions and only for the specified purposes, the personal data supplied about yourself. 
1.2. AUTONOM SERVICES SA collects the following personal data, on their website pages, only by voluntary agreement of the Client:  last name, first name, residence address, e-mail address, age, data from the driving license, data from the identity card, citizenship. 
1.3. All such personal data are collected in good faith, by manual or automated means, for the following purposes: 
  • validation, delivery and invoicing the orders to them 
  • managing cancellation or issues of any nature referring to an order or contract, to services or products purchased by them;
  • to provide their access to the service;
  • sending newsletters and/or periodic alerts, in electronic format;  
  • their contacting, upon voluntary request; 
  • their contacting, in matters concerning Client relations;  
  • statistic purposes;
1.4. By filling in the sales data, each Client expresses their consent for AUTONOM SERVICES S.A. to collect and manage their personal data, subject to and in compliance with the provisions of the European Regulation 679/2016. 
1.5. Under the legislation in force, you have the following rights:
  1. To access: you can obtain information about the processing of your personal data and a copy of such personal data.
  2. To correct: if you believe that personal data is inaccurate or incomplete, you may request appropriate modification of this personal data.
  3. To delete: you may request the deletion of personal data to the extent permitted by law.
  4. To restrict: you may request the restriction of processing of personal data. 
  5. To object: you may object to the processing of personal data for reasons related to your particular situation. You have the absolute right to oppose the processing of your personal data for direct marketing purposes, including profiling in connection with such direct marketing.
  6. To withdraw your consent: if you have agreed to the processing of your personal data, you have the right to withdraw your consent at any time.
  7. Regarding the portability of data: if legally applicable, you are entitled to the return of the personal data you have provided to us or, if technically feasible, to be transferred to a third party.
  8. If you wish to exercise the rights listed above, please send a letter or e-mail to the following address at Under the applicable regulation, if you believe that a right has been violated, you have the right to file a complaint with the competent supervisory authority: ANSPDCP -
1.6. Privacy Policy AUTONOM SERVICES S.A. refers to the data provided by the Customer through the contact form available in the "Contact" section of the site, by the newsletter subscription form or the Operational Leasing Calculator page. AUTONOM SERVICES S.A. is not responsible for the privacy policy practiced by any third party that can be reached through links, regardless of their nature, outside of the site.
1.7 Retention of personal data. Personal data will be retained for the time required or permitted for the purposes stated in this Statement, in compliance with the applicable legal provisions. The criteria used to establish the retention period for personal data include:
  • The duration of the business relationship established with you and the duration of the provision of our Services to you (for example, during your use of the vehicle provided by AUTONOM SERVICES SA);
  • Existence of an applicable legal obligation (for example, certain laws require the retention of records of certain operations over a certain minimum period of time); or
  • Posting personal data is recommended in view of a particular legal situation (for example, litigation, prescription or regulatory control).
1.8. AUTONOM SERVICES S.A. undertakes that the collected data of the User / Client will be used only according to the declared purposes and not to make public, sell, lease, license, transfer, etc. the database containing information about the personal or special data of the Customer / User of any third party who is not involved in the fulfillment of the declared purposes.
1.8.1. Exceptions to the provisions of article above will be constituted by the situation where the transfer / access / view / etc. is required by the competent state bodies in the cases provided by the regulations in force at the time of the occurrence of an event. 
AUTONOM SERVICES SA is registered as personal data operator, under number 16211.

This website uses small files called "cookies" to help us provide you with the most enjoyable experience when browsing our site. Hereafter, you can learn more about cookies and how to manage them.

What is a cookie?

Cookies are small files of letters and numbers stored by the browser you use (for example, Internet Explorer, Mozilla, etc.) to surf the Internet from your PC, laptop or mobile terminal. These small files allow websites to retain and keep useful information about user preferences. 

How does a cookie work?

The cookie is installed by request issued by a webserver to an Internet browser and is completely "passive" (it does not contain software, viruses or spyware and cannot access information on the user's hard drive).
Warning: cookies themselves do not require personal information to be used, and in most cases do not personally identify Internet users.
There are 2 large categories of cookies:
  • “Session” cookies – they are temporarily stored in the web browser's cookie folder, so they can save them until the user exits the site or closes the browser window (for example, when logging in / out on a webmail or social media).
  • “Persistent” cookies – they are stored on the hard drive of a computer or device (and generally depend on the default cookie lifetime). Persistent cookies include those placed on a website other than the one the user is currently visiting - known as 'third party cookies' - which can be used anonymously to memorize the interests of a user, so that advertising is delivered in a relevant manner to users.

What are third parties placed cookies?

Certain sections of content on some websites may be provided through third parties / vendors. Such third parties may also place cookies through the site and they are called "third party cookies" because they are not placed by the owner of that website. Third-party vendors must also comply with the applicable law and the site's privacy policies.

How are cookies used by this site?

A visit on this site may place cookies for the following purposes: 
  • Site performance cookies
  • Visitors analysis cookies
  • Geotargetting cookies
  • Registration cookies
  • Advertisment cookies
  • Cookies of the advertising supplies 
  • Performance cookies

Cookies for the analysis of the visitors 

Whenever a user visits this site, third-party analytics software generates a user's analysis cookie. This cookie tells us if you have visited this site thus far. The browser will tell us if you have this cookie, and if not, we will generate one. It allows the monitoring of the unique users who visit us and how often they do it.
As long as you are not registered on this site, this cookie can not be used to identify individuals, they are used for statistical purposes only. If you are registered, we may also know the details you have provided to us, such as your e-mail address and username - subject to the confidentiality and provisions of the Terms and Conditions, the Privacy Policy and the legislation force with regard to the protection of personal data.

Security and privacy issues

Cookies are not viruses! They use plain text formats. They are not made up of pieces of code so they can not be executed or run autonomously. Consequently, they can not duplicate or replicate on other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses.
Cookies can still be used for negative purposes. Because they store information about user preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and consistently mark cookies to be deleted by anti-virus / anti-spyware removal / scanning procedures.
In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, shelf life, and automatic deletion after the user has visited a particular site.

Other security issues related to cookies:

Since identity protection is very valuable and is the right of every internet user, it is advisable to know what issues can create cookies. In order to deliver constant information in both ways between the browser and the website, if an attacker or unauthorized person intervenes during the data transmission, the information contained in the cookie can be intercepted.
Although very rarely, this can happen if the browser connects to the server by using an unencrypted network (e.g. an insecured WiFi network).
Other cookie-based attacks involve bad cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to prevent browsers from sending information through insecure channels. Attackers then use the information for the purpose of unauthorized access to certain sites. It is very important to be careful in choosing the most appropriate method of protecting your personal information.

Tips for safe and responsible cookie-based navigation.

Due to their flexibility and the fact that most of the most visited sites and the biggest ones use cookies, they are almost inevitable. Disabling cookies will not allow the user to access the most popular and used sites including Youtube, Gmail, Yahoo and others.
Here are a few tips that can help ensure that you browse without worries, but by using cookies:
  • Customize your browser settings for cookies to reflect a comfortable level for your cookie security.
  • If you do not mind cookies and you are the only person using your computer, you can set expiration dates to store your browsing history and personal access data.
  • If you share access to your computer, you can consider the browser setting to delete individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any business information when you close the browsing session.
  • Install and constantly update your antispyware applications. Many of the applications for detection and prevention of spyware include the detection of attacks on sites. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software.
  • Make sure your browser is always up-to-date. Many of the cookies attacks happen by exploiting the weaknesses of the old versions of browsers.
  • Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and greatest websites on the Internet - local or international. With a clear understanding of how they work and the benefits they bring, you can take the required security measures so you can browse with confidence on the internet.

Cookies for geotargeting

These cookies are used by software that determines where you come from. It is completely anonymous and is used only to target the content - even when you are on our page in Romanian or in another language you receive the same advertisement.

Cookies for registration

When you sign up for this site, we generate a cookie that tells us if you are registered or not. Our servers use such cookies to show us the account wherewith you are registered and if you have permission for a particular service. It also allows us to associate any comments you post on our site with your username. If you did not select "keep me registered", this cookie will be automatically deleted when you close your browser or computer.

Cookies for advertisment

Such cookies allow us to know whether or not you've seen an online ad, what its type is, and how long it has been since you habe seen the ad message.
These cookies are also used to target online advertising. We may also use third party cookies for better advertising targeting, for example, showing holiday ads if the user has recently visited an article on vacancies. These cookies are anonymous; they store information about the viewed content, not the users.
We also set up anonymous cookies through other sites that we advertise. By accepting them, we can use them to recognize you as a visitor to that site if you later visit our site, we will be able to deliver advertising based on this information.

Cookies of the advertisement suppliers

Much of the advertising you find on this site belongs to third parties. Some of these parties use their own anonymous cookies to analyze how many people have been exposed to an ad, or to see how many people have been exposed multiple times to the same ad. 
The companies that generate these cookies have their own privacy policies and this site does not have access to read or write such cookies. Third-party cookies can be used to show your targeted advertising on other sites, based on your surfing on this site.

Other third-party cookies

On some pages, third parties can set their own anonymous cookies in order to track the success of an application or customize an application. Because of its use, this site cannot access these cookies, just as third parties cannot access cookies owned by this site.
For example, when you share an article using the social network button on this site, that social network will record your activity.

What type of information is stored and accessed through cookies?  

Cookies keep information in a small text file that allows a website to recognize a browser. The Webserver will recognize the browser until the cookie expires or is deleted.
The cookie stores important information that enhances Internet browsing experience (e.g. setting the language of a site, keeping a user logged in to your webmail account, online banking security, keeping your products in your shopping cart)

Why are cookies important for the Internet?

Cookies are the central focus of the efficient Internet, helping to the generation of a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make some sites unusable.
Denying or disabling cookies does not mean you will not receive online advertising - just that it will no longer be able to keep track of your preferences and interests highlighted by your browsing behavior.
Examples of important uses of cookies (that do not require authentication of a user through an account):
  • Content and services tailored to user preferences - news categories, weather, sports, maps, public and government services, entertainment sites and travel services.
  • Offers tailored to users' interests - Retaining passwords, language preferences (E.g.: display search results in English).
  • Retrieve Child Protection Filters for Content on the Internet (family mode options, safe search functions).
  • Limit the frequency of ad serving - limit the number of impressions of an ad for a specific user on a site.
  • Provide more relevant advertising for the user.
  • Measurement, optimization and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user reaches a website (e.g., search engines, directly from other websites, etc.). Websites run these analyzes of their use to improve sites for the benefit of users.

How can I turn off cookies?

Disabling and refusing to receive cookies can make some sites unfeasible or difficult to visit and use. Also, refusing to accept cookies does not mean you will not get / see online advertising anymore.
It is possible to set up the browser so that such cookies are no longer supported, or you can set the browser to accept cookies from a particular site. But for example, if you are not registered using cookies, you will not be able to leave comments.
All modern browsers offer the ability to change cookie settings. These settings are usually found in the "options" / "settings" or in your browser's "preferences" menu. To understand these settings, the following links may be useful, otherwise you can use the option
For third-party cookie settings, you can also check the site:

For third-party cookie settings, you can also check the site:

Useful Links

If you want to know more about cookies and what they are used for, we recommend the following links:

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